QuickBooks Error 6144
QuickBooks is a robust accounting software that is specially designed to provide you powerful accounting solutions. However, sometimes this powerful set of software program can also fall into some technical glitches that you don’t want to face while working on your business accounts. One such issue is QuickBooks Error 6144 which is a part of the 6000 error code family and like all other errors in this series, it is also related to the company file issue.
The QuickBooks Error 6144 is basically related to the corrupt QuickBooks company file and it occurs when you try to open, modify or add some information in that particular company file. If you also want to resolve the error code 6144 manually then you have landed on the right page as this article will help you in resolving this company file issue manually. You can also connect with the QuickBooks Support team in order to get instant support for your issues.
Symptoms of QuickBooks Error 6144
Some of the most common symptoms that indicate that you are or you will be getting the QuickBoosk Error 6144 are as given below:
- The current running program gets crashed suddenly
- Your system starts to crash suddenly
- Error code 6144 pops up on your screen
- QuickBooks starts to freeze randomly
- Your PC stop responding
- Windows starts to run slowly and hangs for a while
Causes Of QuickBooks Error 6144
- Incomplete or improper installation of QuickBooks software
- A recent change in the QuickBooks software corrupted the Windows registry
- Virus or malware infection has corrupted the database and the company file also
- Windows firewall doesn’t allow you to access the QuickBooks Company file
- A third-party application mistakenly deleted some important QB related files
How To Resolve QuickBooks Error 6144
There are multiple ways to get rid of the error code 6144 but before you go on to the solution steps, there some important points that you need to keep in your mind and they are as follow:
- All the mentioned steps need to be performed on the main system except the last one.
- QuickBooks shouldn’t be running on any of the system except the main one
- QBservice user depends on the version. For Office 2013, you required QBservice23 and so on.
- Antivirus must be disabled
- You should know the MS Office version that you are using.
First of all, you need to troubleshoot the issue on the server system and then move on to the others. Most of the time, the error gets resolved by resolving it on the hosting computer only so it may save you precious time. Follow the below mentioned steps in order to resolve the error code 6144:
- Start Service:
- Go to Start > Services
- Go to Services > QBFCMonitoringservice
- Make sure that the services are active and they are available in Automatic mode. If not then mark the appropriate radio buttons
- Click on Apply & OK
- Change Account Type:
- Open the Control Panel and go to User Account.
- Select Add/Remove User Account and then click on QBDserviceuser23 (if you are using MS Office version 2013) and then check the Administrator user to change the Account Type.
Note: The file name for QuickBooks 2014 will be QBDserviceuser24 and for 2015 users it’ll be 25 and so on.
- Create a new folder by the name of QB and set the Read/Write options to all the created folders. You need to create the following folders in the C drive:
- Add User
- Add System
- QB Data Service user23
Once you create them, provide Read/Write permission to all the folders.
- Copy the Company File in New folder “QB”. The file gets corrupted due to its size and as a result, it is not opening in QuickBooks. The Company file is named as “Get Back to Business”
- Open the Windows Explorer by pressing Windows + E keys
- Now, go to the Drive C > Users->Public->Public Documents->Intuit->QuickBooks->Company Files and the company file should be there as this is the default location of QuickBooks Company file.
- Copy and Paste the company file in newly created folder “QB”.
- Now, make sure that the file is properly copied at the desired location.
- Create Inbound And Outbound Firewall Rules:
- Open the Windows Firewall settings
- Navigate to the Advanced Settings > Inbound Rules > New Rule > Port
- Click on Next
- Click on TCP and, insert the port number as per your QuickBooks version. For QuickBooks 2013 users, it will be: 8019, 56723, 55353-55357
- Click on Next.
- Click on Allow the connection and then select Next
- You can provide a name to it like QB to identify it.
- Click on Finish
These are the port numbers for different versions:
The Firewall Ports depends on the QuickBooks version that you are using. You need to consult web provider to get the appropriate firewall rules. You need to add the Ports in all the systems and not just the server computer.
- Similarly “Add Ports” to the new Outbound rules
- Go to Start > All Programs > QB.
- Click on QuickBooks Database Service Manager from the drop-down list
- Click on Add Folder.
- Locate and add QB
- Click on the Scan button and the scan process of QuickBooks company file will get started.
Note: If another folder is already listed there then you need to remove it.
- Restore Company file on the main computer
- Run QuickBooks application (in Multi-user mode) on the hosting computer
- Go to File > Open > open and restore existing company.
- Select the Company file whose name is “Get Back to Business” and click on Open to access the file in multiuser mode.
- Make sure that the hosting is turned on by going into File > Utilities > Stop Hosting on Main Computer
- Now, you need to open the Company File on local workstations. You must be aware of the IP address of the main system in order to perform this task.
Run QuickBooks on the server computer and then press the F2 key to open the Product Information window. Now, write down the IP Address and prefix // before the IP address.
- Access Company file from other workstations:
- Open QuickBooks and go to File > Open > Open or Restore an Existing File.
- Paste the IP address with the backslash in the file name.
- Ensure that Open File in Multiuser mode box is checked.
- Go to the newly created QB-folder.
- Select Company file and open the file. Now repeat this step again on all computers running the QuickBooks application
Technical Support For QuickBooks Company File Error
By following all the steps properly, you might be able to resolve the error code 6144 in QuickBooks and hopefully you are able to open the QuickBooks company file now. However, in case if the error is still around you want it to get resolved anyway then you need to get in touch with the technical support department of Intuit by dialing the toll-free QuickBooks Support Phone Number +1877-277-3228.