QuickBooks is a powerful accounting software that is used by millions of users across the world. The QuickBooks accounting software requires several settings that need to be configured specially for internet explorers for better functionality with Intuit products and services. It is important to make sure that the internet explorer is configured properly for QuickBooks payments. If the internet explorer is not configured properly then you might come across certain issues such as:

  • Blank page displayed or navigation to web page canceled.
  • Error while connecting or performing web-based connections.
  • QuickBooks Desktop connectivity issues.
  • Data missing or web pages incorrectly loading.
  • Other internet-based connection issues.

If you are also looking for solutions for these issues then you have arrived at the right page, this article will provide you all the information related to configuring internet explorers to work with QuickBooks payments and related applications. If you still face any difficulty or have any kind of doubt you can always get in touch with QuickBooks highly experienced technical team at errorsupportnumber +1800-366-1468 to get a quick response.

If you are using or having access to any web-based feature and you are facing any issues while operating it then it is recommended to restart your computer as these errors and issues can occur because of basic and normal connectivity issues. When you will restart your system it will refresh the connection and you will be able to fix the issue.

Points to keep in mind:

  • If you are noticing any connectivity issue while working with the QuickBooks Desktop but your other web-based applications are working properly then it can be due to a firewall or security software is preventing the connection in QuickBooks payments. You will have to configure the firewall security settings in QuickBooks Desktop to fix this issue or error.
  • The QuickBooks always uses the internet explorer for all the internet connections and it will not affect what browser you are using as a default browser.

Operate Internet Explorer In Compatibility View

  • Go to the internet explorer and then choose the gear icon and then click on the compatibility view settings. You can also find this option in the tool tab.
  • Open the Compatibility View settings window and then put a checkmark on the Display all websites in compatibility view checkbox and then close it.

You Can Change The Internet Explorer Options:

  • Open the Internet Explorer and then go to Gear Icon that is present at the top right corner on your screen
  • Now, click on the Internet options.

You will be able to change the following options mentioned below in the internet options window.

You Can Add Intuit To The Trusted Sites

  • Click on the Security tab and then click on the trusted sites
  • Now go to the sites and from the Add this website to the zone section you need to type https://*.intuit.com and then click on the add option.
  • Repeat it for https://*.quickbooks.com again.
  • Now close all the trusted sites by clicking on the close option
  • Now go to the custom level and then click on the miscellaneous
  • Now you need to click on enable in the Allow Cross domains requests field and then click on Ok.
  • Now to close the internet options click on the ‘apply’ and then on the OK option.
  • Then, to save changes you need to close and open Internet explorer. 

Pop-up settings

  • Go to the privacy tab and then click on the advanced option to open the advanced cookie options.
  • Now you need to mark the Override Automatic Cookie Handling
  • You need to select Accept for the first party and third party cookies. If it is not selected then select it manually.
  • Now put a checkmark on the Always Allow Session Cookies checkbox and then click on the OK to close the window.
  • Make sure to unmark any pop-up blocker section if you notice any. These security pop-ups are there to provide you information about all the transactions and you should ensure to allow them for making the process work properly.
  • Now to save setting just click on the OK option.

Important- once you have done the payment account access and it has been successfully added to the pop-up settings then you have the option to change or modify the settings back to the default settings if it is needed.

Security settings

  • Go to the security tab and then click on the internet as the zone to change it or modify it.
  • Now click on the custom level that will open the internet zone dialog box.
  • Open the ActiveX controls and plugins field and enable the following options or set to prompt.
    • Binary and script behaviors
    • Download signed ActiveX controls
    • Run ActiveX Controls and Plugins
    • Script ActiveX Controls Marked Safe for Scripting
  • Now click on the OK option to save changes and then close the Security Settings – Trusted Sites Zone

Advanced settings:

  • Go to the settings field and open the advanced tab, now go to security.
  • Now remove the checkmark from the Do not save encrypted pages to disk
  • Now to save the changes click on the OK option and then close the internet options tab. 

Now go to the advanced tab and enable the TLS 1.2 and navigate the TLS 1.2. Then put a checkmark on the Use TLS 1.2 TLS 1.2 checkbox and then click on the apply option and then save.

If using Microsoft Edge

In windows 10 OS you notice that the Internet Explorer and moving to edge are being replaced by the Microsoft. Although the Internet Explorer is being supported in windows 10 that does not come from Microsoft. QuickBooks uses it as default. If you are looking at how to remove the cookies and cache, run Internet Explorer performing the options mentioned below:

Through The Run Box

  • Click on the Run command > press Windows +R
  • Now type the exe in the search field and press enter
  • Once the internet explorer is running, clear all the cookies and all the caches.

Through The Search Box:

  • Go to the start menu 
  • Now go to the search field and type Internet Explorer
  • Choose Internet Explorer in the results
  • Now, wait till the Internet explorer launches clear the caches and cookies. 

Through The Edge

  • Go to the Microsoft Edge and then click on the More action button that you will get after clicking on the three dots.
  • Select Open with Internet Explorer
  • Now, wait till the Internet explorer launches clear the caches and cookies.

QuickBooks Technical Support Service:

We hope that with the help of the information and solutions provided above you have now been able to configure internet explorer to work along with the QuickBooks Payments and its related web-based applications. However, the solutions provided in the article are not too complex to perform but if you are still facing any trouble or have any doubt or confusion that needs to be cleared then you can directly contact the Intuit QuickBooks Proadvisors who are 24*7 available to assist you with resolving any kind of QuickBooks related problems, issues, or errors. The QuickBooks highly experienced technical support experts are known for resolving any kind of problems associated with QB instantly resulting in saving your time and energy that you can otherwise invest in attending other needs of your business. You can get in touch with the team at the QB toll-free errorsupportnumber +1800-366-1468 to get an immediate response.

How To Configure Internet Explorer To Work With QuickBooks Payments And Related Applications

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