Are you trying to find out what to do when you are unable to deactivate your bank account’s online services in your QB Desktop accounting software?

Don’t worry as we are providing you all the information regarding the process of deactivating bank account’s online services in QuickBooks. This article is curated by the most renowned Intuit QuickBooks ProAdvisors of errorsupportnumber. You can also choose to get in touch with the ProAdvisors directly by calling on their toll-free QuickBooks Customer Service Phone Number +1888-380-2330 which is available round the clock.

First of all, you should be aware that whenever you attempt to deactivate the Bank feeds for any account in your QB, the lightning bolt (Windows) or blue circle (Mac) vanishes from the bank account’s name in the Chart of Accounts. In case the icon is still visible for your account then it implies that the account is still active and functioning. In such a case, we highly recommend that you consider taking Intuit QuickBooks Support from the QuickBooks Experts.

Alternatively, you can apply these steps for deactivating the Bank feeds in your account manually. However, you have to be extra careful while applying the steps as a single wrong step can cause many problems for you. Now, let us dive right in.

How To Deactivate Your Bank Account’s Online Services In QuickBooks?

Solution 1: Re-sort lists

  • Create a backup file for your QuickBooks Company data before making any changes to the lists. You can also choose schedule automatic backups for future. Make sure that you are backing up all the accounting data including templates, letters, logos, images, and related files (QuickBooks Statement Writer, Cash Flow Projector, Business Planner, and Loan Manager).
  • Now, you can re-sort lists. If you don’t know how to do that then click here: Re-sort lists.
  • In case you are unable to deactivate bank feeds then you need to verify and rebuild your data.

Solution 2: Merge The Account With A New One

Remember: Firstly, get rid of or match the pending transactions in the account prior to merging. Every single transaction in the original account will be shifted to the account merged.

Steps for Windows OS

  • Make sure that you take a backup of your QB data.
  • Now, go to the original account and choose to rename it.
  • Head down to the lists menu and click on the Chart of Accounts.
  • Right-click on the account and choose Edit Account.
  • Put an asterisk (*) at the end of the name for the account.
  • Now, deactivate the bank feeds by going into the account.
  • Go to the Edit Account window and click on the Bank Feed Settings window.
  • Choose Deactivate All Online Services.
  • Choose Save & Close.
  • You can create a new account at this moment.
  • Choose any account and right-click on any of the account.
  • Choose “New” option.
  • Choose Bank and then click on Continue.
  • Go to the Account Name field.
  • Provide the original name.
  • Fill up all the account information then click on Save & Close.
  • You will get a dialogue box on your screen. Click on the No button.
  • Now, you have to merge the original and new account.
  • Go to the original account and right-click on it.
  • Now, choose Save & Close.
  • Click on all positive prompts to confirm the changes.
  • Check if the merged account’s bank feeds are deactivated. Make sure that the lightning bolt is not visible.

Steps for MAC OS

  • Make sure that you take a backup of your QB data.
  • Now, go to the original account and choose to rename it.
  • Head down to the lists menu and click on the Chart of Accounts.
  • Right-click on the account and choose Edit Account.
  • Put an asterisk (*) at the end of the name for the account.
  • Now, deactivate the bank feeds by going into the account.
  • Go to the Edit Account Window and choose Online Settings.
  • Head to the Download transactions and click on the drop-down menu.
  • Choose Not Enabled option.
  • Choose OK.
  • Make a new account and choose create +.
  • Open the drop-down menu and choose Bank.
  • Go to the Account Name field and provide the original name.
  • Fill the account information and click on the OK button.
  • Now, you must merge both the accounts.
  • Mark the original account then click on the edit button.
  • Get rid of the asterisk (*) from the name.
  • Click on the OK button.
  • Make sure that you wish to merge the accounts by clicking on positive options in all the prompts.

Check if the merged account’s bank feeds are deactivated. Make sure that the lightning bolt is not visible.

Solution 3: Deactivate Using Excel

  • Make sure that you take a backup of your QB data.
  • Now, you have to export the chart of accounts.
    • Steps For Windows
      • Open the File menu and then click on the Utilities option.
      • Choose Export.
      • Click on the Lists to IIF Files.
      • Choose Chart of Accounts and then select OK.
      • Select the folder where you wish to save the file in, then choose Save.
    • Steps For Mac
      • Open the File menu and then click on the Utilities option.
      • Choose Export.
      • Click on the Lists to IIF Files.
      • Choose Chart of Accounts and then select OK.
      • Select the folder where you wish to save the file in, then choose Save.
    • Edit the IIF file in Microsoft Excel.
      • Open the folder where you have saved your file.
      • Open the file using Excel.
      • Go to the bottom of the screen and look for QB ONLINE.
      • Switch from Y to N in all the banking columns for disabling the bank feeds for an account. Columns in which you have to switch from Y to N: OLBANKING, OLBILLPAY, OLENABLED, and OLTAB.
      • Open the File menu again and then click on the Save button.
      • Confirm that you wish to keep using the same format.
      • Exit Excel.
    • Re-import your Chart of Accounts.
      • If you are using Windows OS then follow these steps:
        • Go to your desktop and double-click on the QuickBooks icon.
        • Open the File menu and choose Utilities.
        • Choose Import and then select IIF files.
        • Look for and open the IIF file.
        • Open the Lists menu and choose Chart of Accounts.
        • Double-check that the lightning bolt disappears.
      • If you are using Windows OS then follow these steps:
        • Go to your desktop and double-click on the QuickBooks icon.
        • Open the File menu and choose Utilities.
        • Choose Import and then select IIF files.
        • Look for and open the IIF file.
        • Open the Lists menu and choose Chart of Accounts.
        • Double-check that the lightning bolt disappears.

Get Technical Support For QuickBooks Issues

The given solutions will be resourceful for QB users in resolving can’t deactivate Bank Feeds for an Account In QuickBooks. However, if you are still unable to fix this issue or you need Intuit QuickBooks Support then dial the toll-free QuickBooks Support Phone Number +1888-380-2330 without thinking twice.

We have recently launched QuickBooks Tech Support Services which you can take benefit of if you cannot stay over a call. We are one of the most experienced and renowned QuickBooks Tech Support company based out of New Jersey, USA. Contact us today and experience premium QB Support Services.

Can’t Deactivate Bank Feeds For An Account In QuickBooks?

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